Terms of service

Terms of Service

Last updated: May 2026

Welcome to Olivra Charms. By accessing or purchasing from our website olivrahub.com, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

These Terms of Service apply to all customers, visitors, and users of olivrahub.com, operated by Olivra Charms. We reserve the right to update or modify these terms at any time without prior notice.

2. Products

We offer premium eco-friendly lifestyle and wellness products. All product descriptions, images, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders & Payment

  • Orders are confirmed only upon successful payment.
  • We accept major credit/debit cards and other payment methods available at checkout.
  • All prices are listed in USD unless otherwise stated.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Fulfilment

Orders are fulfilled through our third-party logistics partner:

Saan Fulfilment 1200 Corporate Blvd, Lancaster, Pennsylvania 17601 United States

  • Processing time: 1–3 business days
  • Delivery timelines vary by destination (see our Shipping Policy for details)
  • Once an order is dispatched, ownership and risk transfer to the customer

5. Returns & Refunds

Please refer to our Return and Refund Policy for full details on eligibility, timelines, and the return process.

6. Intellectual Property

All content on olivrahub.com — including logos, images, product descriptions, and branding — is the exclusive property of Olivra Charms and may not be reproduced or used without written permission.

7. Limitation of Liability

Olivra Charms shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales (as our business is UK-registered), without regard to conflict of law principles.

10. Contact Us

For any questions regarding these Terms of Service:

  • Email: info@olivrahub.com
  • Website: olivrahub.com